Contact Us
We typically respond within 1–2 business days.
When contacting us, please include:
- The email address used during checkout
- Your company name or USDOT number
- A brief description of your issue
Refund or download issue? We aim to resolve all support requests within 1 business day. If your download link expired or the file was incorrect, we will resend it or issue a full refund.
CertExpress is operated by NaachTech and is not affiliated with any government agency.
About CertExpress
CertExpress is a private document-retrieval service that delivers FMCSA Certificates of Authority, operating permits, and motor carrier licenses as instant PDF downloads. Our team answers every support email personally — if something is off with your order, a real person will resend the link or process a refund promptly.